Department: Academic Advising Center

Reports to: Director - AAC

Scope and Purpose:

The Academic Advising Center at the American University of Kuwait (AUK) is seeking the position of receptionist. The successful candidate will provide a welcoming and efficient first point of contact for students, visitors, and staff, while also supporting the administrative and operational needs of the advising office

Essential Duties and Responsibilities:

• Receive, direct and relay telephone messages, fax messages and emails.
• Manages traffic flow of students in the AAC and Office of the VP of Student Affairs.
• Maintains and keeps up-to-date all student forms at the AAC.
• Processes major declarations.
• Assists students with general questions.
• Assists AAC staff with all clerical duties.
• Keeps all AAC offices stocked with necessary office equipment and copier stocked.
• Assists AAC director with budget, including keeping track of AAC expenditures and requisitioning needed materials.
• Maintains records of all AAC staff leave requests and posts up-to-date leave schedule to AAC drive.
• Keeps track of AAC student worker timesheets and schedules.
• Trains student workers on AAC front desk operations for coverage during absence.
• Works with units across campus to reserve rooms and organize needed materials for AAC events.
• Collaborates with other AAC staff in developing university events related to AAC.
• Refers students to appropriate university resources such as Tutoring Center, Writing Center, Counseling Center, Student life etc.
• Assists the director of AAC in compiling and organizing data for and composing an annual report on AAC.
• Performs other duties and responsibilities as assigned in support of the needs of students and the AAC.
• Pick up and deliver the mail.
• Open and date stamp all general correspondence.
• Assist in the planning and preparation of meetings, conferences and conference telephone calls.

Education:

• Bachelor’s degree or equivalent.

Skills/Abilities:

• Must be proficient in computer use including Microsoft Office, e-mail and the Internet.

Job Details

Preferred Candidate