This role plays a key part in optimizing HR operations, enhancing documentation standards, strengthening compliance, and improving the overall effectiveness of HR processes within an operational environment.

Key Responsibilities:
▪️Analyze HR operational performance and provide data‑driven recommendations for improvement.
▪️Prepare HR reports, dashboards, presentations, and management briefings.
▪️Support the development, review, and continuous update of HR policies, procedures, and Standard Operating Procedures (SOPs).
▪️Assist in preparing HR documentation related to compliance, investigations, and employee relations cases.
▪️Review HR processes to identify gaps, risks, and non‑compliance issues, and propose corrective actions.
▪️Support HR planning activities, including workforce planning inputs, process mapping, and HR action plans.
▪️Coordinate with HR specialists to gather data and ensure accuracy and consistency of documentation.
▪️Follow up on the implementation of approved HR initiatives and process improvements.
▪️Maintain confidentiality and ensure proper control and security of HR documentation.

Qualifications
▪️5 -7 years of experience in HR operations, HR coordination, or HR business support roles with the transport or passenger transport industry.
▪️Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).