Job Description:

We are looking for a Customer Service Executive to handle inbound and outbound customer interactions, ensuring a high level of service and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat

• Resolve complaints and provide appropriate solutions

• Maintain accurate records of customer interactions

• Escalate complex issues to relevant departments

• Meet KPIs such as response time and customer satisfaction

Requirements:

• UAE National (Emirati)

• High school diploma or Bachelor’s degree

• Strong communication skills in Arabic & English

• Basic computer skills

• Freshers are encouraged to apply