Job Title: Restaurant Supervisor
Location: Dubai, United Arab Emirates
Employment Type: Full-Time



Responsibilities

* Supervise, lead, and motivate the front-of-house team, including waiting staff, hosts, and bar staff, to deliver outstanding service.
* Oversee the day-to-day operations of the restaurant, ensuring a smooth and efficient service from opening to closing.
* Manage guest reservations, seating arrangements, and the overall flow of the dining room to optimise capacity and guest satisfaction.
* Act as a point of contact for guest feedback, promptly and professionally resolving any issues to ensure a positive experience.
* Assist in the training and development of new and existing team members, ensuring they are knowledgeable about menus, service standards, and procedures.
* Uphold and enforce high standards of cleanliness, hygiene, and safety throughout the restaurant, in compliance with all local regulations.
* Support the Restaurant Manager with administrative tasks, including staff scheduling, inventory control, and daily sales reporting.
* Conduct pre-shift briefings to communicate daily specials, targets, and important operational information to the team.

Qualifications

* Proven experience in a supervisory role within a high-quality, fast-paced restaurant or hospitality environment.
* Exceptional leadership and team management skills, with the ability to inspire and guide a diverse team.
* Strong interpersonal and communication skills, with a focus on providing excellent customer service.
* A comprehensive understanding of restaurant operations, including front-of-house procedures and point-of-sale (POS) systems.
* Excellent organisational and problem-solving abilities, with a keen eye for detail.
* The ability to remain calm and effective under pressure.
* Flexibility to work a variety of shifts, including evenings, weekends, and public holidays.
* A genuine passion for the food and beverage industry and a commitment to excellence.

Benefits

* A competitive salary and benefits package.
* Opportunities for career progression and professional development within a large, international organisation.
* The chance to work in a dynamic and supportive team environment.
* Be part of a prestigious and growing portfolio of food & beverage brands.