We are currently recruiting an entry-level Scheduling Coordinator. This is a great opportunity for any recent graduate or emerging professional looking to start their career in the healthcare field. The Scheduling Coordinator is the face of the organization so providing top-level customer service is key.

A best-fit candidate should be collected, professional, and comfortable with all modes of communication. This position offers competitive pay and benefits as well as strong opportunities for growth.

What You Will Be Doing An A Scheduling Coordinator:

• Provide professional, friendly customer service at all times
• Confer with customers by telephone or in-person to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints
• Communicate appointment details with clients and answer questions as needed
• Coordinate the scheduling of appointments and consultations
• Manage logistical details for services and paperwork
• Maintain records and client contact database
• Check to ensure that appropriate changes were made to resolve customers' problems
• Determine charges for services requested, collect deposits or payments, or arrange for billing

Our Ideal Scheduling Coordinator Candidate Has:

• Discretion-act with prudence and circumspection, especially in the handling of confidential and private documents/data
• Customer service orientation-proactively assist clients in a professional, friendly manner in order to create the best possible experience by building relationships, understanding quality standards for service, and utilizing customer needs assessments
• Self-control-Keep a positive attitude in the face of criticism and maintain composure, keeping emotions in check and avoiding aggressive behavior, even in very difficult situations.
• Critical thinking-use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Requirements To Be A Scheduling Coordinator:

• Bachelor's degree

Skills and Competencies:

• Strong organizational skills, with the ability to multi-task and meet deadlines.
• Strong attention to detail.
• Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.).
• Displays professionalism and represents organization in a professional manner.
• Excellent verbal and written communication skills, with a pleasant, professional, and helpful demeanor and voice.
• Demonstrates initiative, with the ability to manage self and workload.
• Knowledge of HIPAA privacy and security rules and regulations.
• Ability to abide by ethical guidelines and policies, including strict adherence to confidentiality and HIPAA guidelines.

What Our Client Offers:

• Competitive pay: $22 - $38/hour DOE
• Additional performance-based earning potential
• Flexible part-time or full-time opportunities
• Medical, dental, vision, and life insurance
• Paid time off
• Supportive work environment
• Ongoing training and career growth opportunities
• Stable company with a strong reputation and long-term career potential