Job Title: Appointment Setter
Company: Northeastern Air Quality
Location: New York, New York, United States
Employment Type: Full-Time
Salary: $25 - $45 USD per hour

Job Overview

Northeastern Air Quality is a leading provider of services dedicated to improving indoor and outdoor air quality for residential and commercial clients. With expertise in environmental consulting, testing, and assessment, we deliver effective solutions to promote healthier living and working environments. We are seeking a motivated and articulate Appointment Setter to join our team in New York. The successful candidate will be the first point of contact for prospective clients, playing a crucial role in our business development by scheduling qualified appointments for our environmental assessment specialists. This is an excellent opportunity for a results-driven individual to contribute to a company with a vital environmental mission.

Responsibilities

As an Appointment Setter, you will be responsible for generating new business opportunities by engaging with potential clients. Your primary duties will include:
* Proactively making outbound calls to potential residential and commercial clients to introduce our air quality services.
* Clearly and professionally communicating the value and benefits of our environmental testing and assessment solutions.
* Qualifying leads to ensure they meet the criteria for a consultation with our specialist team.
* Efficiently scheduling appointments and managing the calendars of our field assessors.
* Maintaining an accurate and up-to-date record of all client interactions and appointment details within our CRM system.
* Meeting and exceeding weekly and monthly targets for qualified appointments.
* Upholding the professional image of Northeastern Air Quality through exceptional customer service and communication.

Qualifications

* Proven experience in a similar role such as an Appointment Setter, Telesales Representative, or Sales Development Representative.
* Exceptional verbal communication and interpersonal skills with a confident and engaging telephone manner.
* Strong organisational and time-management skills, with the ability to manage multiple tasks effectively.
* A self-motivated, resilient, and target-driven mindset.
* Proficiency in using CRM software and standard office applications.
* A genuine interest in environmental health and sustainability is highly desirable.
* The ability to work independently while contributing to a collaborative team environment.