Full-time position based at the Corporate Headquarters with regular on-site supervision of school branches.

Role Purpose

Lead and oversee the day-to-day operations across all school branches, ensuring the smooth delivery of educational and operational services while maximizing the school's impact on students, employees, and parents.

Key Responsibilities

1. Provide executive oversight of daily operations across all school branches, with a particular focus on the three operational clusters.

2. Directly manage Branch Managers, Cluster Leaders, the Logistics Manager, and the Government Relations Officer.

3. Ensure the effective implementation of academic curricula and educational activities across all branches.

4. Oversee logistics, maintenance, warehouse operations, and school transportation services.

5. Ensure compliance with government regulations, licensing requirements, and educational standards.

6. Support the implementation of the school's Impact Maximization Strategy across all branches.

7. Improve operational efficiency while minimizing waste and resource inefficiencies.

8. Coordinate closely with the Academic Director and Finance Director to ensure cross-functional alignment.

9. Prepare and present regular operational reports to the Chief Executive Officer (CEO).

Key Performance Indicators (KPIs)

• Operational compliance rate across school branches (target: 95% or higher).

• Parent satisfaction with operational services.

• Efficient utilization of resources, including logistics, maintenance, and catering.

• Continuous reduction in operational incidents and service disruptions.

• Successful implementation of enrichment and volunteer initiatives across branches.

Qualifications & Competencies

• Minimum 8 years of experience in educational or service operations management.

• Strong field leadership skills with experience managing multiple teams and locations.

• Thorough knowledge of educational regulations and government compliance requirements in the Sultanate of Oman.

• Proficiency in operational planning, monitoring, and performance management tools.

• Strong commitment to the principles of the Five Pillars of Tranquility (Khumasiyyah Al-Sakinah).

Impact Maximization Expectations

The COO is expected to maximize operational impact on employees and students by fostering an ideal learning environment aligned with the Five Pillars of Tranquility, while supporting initiatives such as agriculture, household responsibilities, volunteer work, and other impact-driven programs across all school branches.

Compensation

Competitive salary based on qualifications and experience, in addition to field allowances and performance-based incentives.

Core Value Pillar

The role champions the Values of Work, including:

• Agriculture

• Household Responsibilities

• Commerce

• Investment & Saving

• Volunteer Work

while also strongly supporting the school's values of Knowledge and Health.

Applicable Al-Aisri Policies

The role is responsible for supporting and implementing the following institutional policies:

• Impact Maximization Strategy

• Integration of the Five Pillars of Tranquility

• Quran and Arabic Language Excellence Policy

• Islamic Studies Curriculum Development Policy

• STEAM Curriculum Integration Policy

• Reading and Writing Excellence Policy

• Financial Optimization and Long-Term Impact Policy