Job Overview

Publicis Sapient, a global leader in digital business transformation, is seeking a motivated and results-oriented Appointment Setter to join our team. This is a Full-Time, fully Remote position supporting our US-based operations. The successful candidate will be a crucial first point of contact for prospective clients, responsible for generating high-quality leads and scheduling qualified appointments for our sales executives. This role is ideal for a proactive individual with excellent communication skills who is passionate about contributing to the growth of a dynamic and forward-thinking organisation.

Responsibilities

- Proactively engage potential clients through outbound calls, emails, and social media channels.
- Clearly and professionally articulate the value proposition of Publicis Sapient's services.
- Qualify leads against established criteria to ensure they are a good fit for our solutions.
- Schedule discovery calls and product demonstrations for the senior sales team.
- Meticulously maintain and update client information and communication records within our CRM system.
- Consistently meet and exceed weekly and monthly targets for qualified appointments set.
- Collaborate with the sales and marketing teams to refine lead generation strategies and improve campaign effectiveness.

Qualifications

- Proven experience in a similar role, such as an Appointment Setter, Sales Development Representative, or Telesales Executive.
- Exceptional verbal and written communication skills with a confident and professional telephone manner.
- Strong organisational skills and the ability to manage multiple priorities effectively.
- A self-starter attitude with the drive to achieve targets and work independently in a remote setting.
- Resilience and a positive mindset when handling objections.
- Proficiency in using CRM software and the Microsoft Office suite.
- Experience within the technology, consulting, or digital marketing industry is highly desirable.

Benefits

- A competitive hourly rate of $25 - $35 USD, commensurate with experience.
- The flexibility and convenience of a fully remote working arrangement.
- The opportunity to be part of a globally recognised and respected organisation.
- A collaborative and supportive team culture that encourages growth.
- Career development opportunities within a leading digital transformation consultancy.