# Senior Project Manager – Utility Solutions

**Company:** Burjline Builders
**Location:** Cairo

## **Purpose of the Role**

The Senior Project Manager – Utility Solutions is the single point of accountability for the delivery of a major enterprise software platform to a large utility client. The role owns the client relationship day-to-day, drives contractual milestones through to formal acceptance, and protects both the delivery schedule and the commercial terms of the contract.

This is a governance and relationship role, not an engineering one. The postholder works in partnership with CTO and  with a Product Manager who owns scope definition, and with Business Development Director who owns the commercial relationship above the project.

## **Key Responsibilities**

## **_Client Relationship_**

- Act as the client's primary point of contact for all delivery matters.

- Run the weekly status meeting and issue the written status report and action log.

- Maintain and actively manage the client stakeholder map — control centre engineers, IT, procurement, and the executive sponsor.

- Escalate early and in writing. No issue should reach the company first from the client's side.

## **_Delivery Governance_**

- Own the master schedule and drive it against contractual milestones.

- Maintain the RAID log (risks, assumptions, issues, dependencies) and review it weekly with the delivery team.

- Coordinate FAT, SAT, UAT, training, and go-live readiness in partnership with the Technical Delivery Lead.

- Chair the bi-weekly steering committee with both executive sponsors.

## **_Commercial Protection_**

- Drive milestone acceptance sign-offs, which are the contractual triggers for invoicing.

- Enforce change control: no scope moves without a documented, priced, and signed change request.

- Flag margin risk, schedule slippage, and dependency failures to the Delivery Director before they translate into cost.

- Support Business Development on change order pricing and expansion opportunities.

## **_Internal Coordination_**

- Translate client requirements and complaints into work the engineering team can consume.

- Interface with the Product Manager on scope definition and backlog priority, protecting the product roadmap from unmanaged client-specific demands.

- Direct the Project Coordinator on documentation, minutes, trackers, and the invoicing pack.

- Shield the engineering team from unmanaged client interruption.

## **_Post Go-Live_**

- Transition the account into support and SLA governance.

- Identify follow-on work and hand qualified opportunities to Business Development.

 

## **Requirements**

## **_Essential_**

- Bachelor's degree in engineering, computer science, or a related field.

- Seven or more years in delivery or project management of enterprise software for large organisations.

- Demonstrated experience delivering to Egyptian utility, government, or state-owned clients — including procurement culture, approval chains, and formal correspondence.

- Track record of owning contractual milestones through to client acceptance and payment.

- Strong technical literacy: able to read architecture diagrams, interrogate estimates, and recognise when an engineering explanation does not hold.

- Fluent Arabic and English, including formal written reporting (French or German is a plus).

## **_Desirable_**

- Exposure to SCADA, EMS, ADMS, or OT environments in any capacity.

- Familiarity with utility control centre operations.

- PMP, PRINCE2, or an equivalent project management qualification.

- Prior experience working with transmission or distribution utilities.

## **_Attributes_**

- Comfortable being the person who says no to the client.

- Writes clearly and often — the paper trail is part of the job.

- Curious about the technical domain without wanting to do the technical work.

 

## **Success Measures — First 12 Months**

- Milestone acceptance sign-offs obtained on or ahead of contractual dates.

- Collections achieved against invoiced milestones.

- Zero unpriced scope delivered.

- Client escalations resolved at project level rather than escalated to executive level.

- Steering committee cadence maintained without slippage.

 

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_This position is no longer accepting applications._