# Restaurant Supervisor

**Company:** Burjline Builders
**Location:** Al Jazirah al Hamra'

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The Restaurant Supervisor is responsible for supporting the Restaurant Manager in ensuring the **smooth, efficient, and profitable operation of the restaurant** while maintaining Ladurée’s brand, service, and operational standards.

**Key Responsibilities:**

- Oversee daily restaurant operations and ensure compliance with Ladurée standards.
- Ensure excellent customer service, manage complaints, and maintain guest satisfaction.
- Supervise, train, support, and evaluate restaurant staff, including schedules and performance.
- Ensure proper sequence and quality of service from guest arrival to checkout.
- Monitor food preparation, hygiene, health & safety, HACCP, and sanitation standards.
- Manage inventory, stock levels, food wastage, and equipment maintenance.
- Supervise cash handling, billing, POS transactions, and daily financial reports.
- Support the Restaurant Manager in achieving sales, profitability, labor cost, and food cost targets.
- Maintain high standards of grooming, personal presentation, and professional conduct.
- Promote teamwork and effective communication between FOH, BOH, Warehouse, Lab, and other departments.
- Ensure all employees understand and follow company policies, SOPs, operational procedures, and compliance requirements.
- Maintain a clean, safe, organized, and professional working environment.
- Participate in company training and continuously develop job knowledge and skills.

_This position is no longer accepting applications._